Delivery & collection

Before requesting delivery

The checkout asks for a proposed address so the shop can discuss delivery. A saved request does not confirm that every location can be served. Tell us the products, quantities, destination and any date you have in mind, then wait for actual arrangements to be agreed.

Costs and the subtotal

The displayed GBP subtotal covers products only. Delivery charges, any applicable taxes and the final payable amount must be stated and agreed separately before a purchase. No free-delivery threshold or flat rate is advertised here. Do not treat the saved request subtotal as a final invoice.

Timing

This website does not publish a fixed dispatch schedule, next-day service or guaranteed arrival date. Ask about availability and a realistic delivery estimate before planning for an occasion. If arrangements change after a purchase is agreed, contact the shop promptly to discuss your options under the agreement and applicable law.

Correct address details

Check the recipient name, street address and postcode before sending your request. Contact us with your reference if anything needs correcting. We will explain whether a change can be accommodated; submitting a second form does not automatically amend an earlier request.

Collection enquiries

The company address identifies the business but does not establish public opening hours or a ready-for-collection service. Confirm whether collection is possible and agree the location and time before travelling. Do not assume that a saved request means the goods have been prepared.

Damage, delay or missing goods

If agreed goods arrive damaged, incomplete or do not arrive as arranged, contact us with the purchase or request reference and a clear description. Keep packaging where reasonably useful to investigate, without treating that as a condition of statutory rights. We will discuss the circumstances and available remedies.

No automatic fulfilment

Checkout records interest and contact details only. No carrier booking, shipping label or merchant email is generated by submission. A synthetic test request is never a fulfilment instruction. Actual delivery obligations arise from the confirmed purchase and cannot be inferred from a request reference alone.

Contact the shop

MADINA GIFT SHOP LTD
706 Alum Rock Road, Birmingham, England, B8 2NU
Company number 14250006

[email protected] · +441213273563

Include your reference where relevant. Never send card numbers or unnecessary sensitive documents.