CUSTOMER INFORMATION / UNITED KINGDOM
Payment & order requests
No online payment is collected here. Your reference proves a saved request, not a paid order.
Request, not payment
The Send order request button writes your selection and contact details to a protected intake. Only a successful write leads to the thank-you page. A failure leaves your browser cart and draft available for retry. A saved request does not itself establish a purchase contract, email delivery or payment receipt.
GBP catalogue totals
Product prices are displayed in GBP. The server validates product identifiers, permitted selections and quantities and calculates the product subtotal from its catalogue. It does not trust prices supplied by the browser. Quantity changes alter the product subtotal; they do not create a shipping quotation.
Agree the complete amount
Contact the shop with your request reference to confirm actual goods, availability, delivery charges, applicable tax treatment and the full payable amount. Any payment method and timing must be agreed directly before you proceed. There is no claim of a card gateway, instalment option or payment provider on this storefront.
Never submit card details
The form asks for contact and address information, not payment card numbers, bank credentials or identity documents. Do not place these in the notes or an ordinary email. Verify any later payment instructions through the published shop contact details if you are unsure they are genuine.
References and repeat submissions
Keep the reference shown after successful storage. Replaying an identical request key returns the same reference instead of creating another receipt; it does not make a second payment. A changed selection may require a new request. Contact the shop to clarify which selection you wish to proceed with.
Errors and disputes
If the saved selection or subtotal seems wrong, do not proceed with payment until it is explained. Include the reference and the products in your enquiry. A rejected form or storage error is not a payment failure: there was no charge attempt to reverse. For an actual confirmed purchase, discuss any payment dispute directly.
Refunds after an agreed purchase
If a purchase is later agreed and paid, applicable cancellation and faulty-goods rights still apply. Read the returns policy and contact the shop about the actual transaction. This website does not automatically issue a refund because it has no payment integration or authority to move funds.
Contact the shop
MADINA GIFT SHOP LTD
706 Alum Rock Road, Birmingham, England, B8 2NU
Company number 14250006
[email protected] · +441213273563
Include your reference where relevant. Never send card numbers or unnecessary sensitive documents.